Forum Discussion
Audio Delay When Published But Not When Previewed
I have a slide with audio that should begin playing when the timeline on the slide begins. When I preview the slide, it works as it should. When I publish the course, the audio is delayed by 10-15 s...
Have any of you solved this? It's now happening in 2 of my courses. I have a case open but I wonder if anyone with previous cases has solved this issue.
Hi DebbieSiguaw,
I'm curious if you can observe the same audio delay if you publish your course to Review 360. Have you tried testing your course there, and if yes, did you run into the same audio delay issue? Do you notice the same audio delay issue when previewing your course? I'd like to see if the audio delay is only observable in certain hosting environments.
Hello. We experienced it intermittently in Review 360. I just reviewed the courses Debbie and I had this issue with, both designed the same way - one played the audio and the other did not play the audio. For the course that did not play the audio, when I navigated back it played. This is how I remember the issue presenting in Review 360, very inconsistently.
Jose, I would add that I have not experienced the delay issue when previewing the course prior to publishing.
My delay is across the board, including Review.
It occurs in our LMS and 360 review.
No resolution here
