Audio Delay When Published But Not When Previewed

Unfortunately, not yet. We’re still working with Articulate to identify the cause of the audio issues in Chromium-based browsers. So far, all attempts to pinpoint the problem have hit a dead end.
It is not a caching issue, and it apparently has nothing to do with the internet connection, browser policies, or the MP3 encoding.

I think it depends on what you are attempting to do. I had this issue with creating software simulation elearnings and solved it by adding the screen recordng as a view mode step-by-step and then using fine action tuning to get the exact screenshots I want. At that point if you remove all or most of the screen recordings from the timeline of every slide the audio delay will no longer exist when published. 

Hi TinaDenmark-558,

That’s a fair question.

At the moment, there isn’t a simple or consistent resolution for this behavior. Since this is a known issue, what’s most helpful is understanding how it’s specifically showing up in your project.

If you’re open to it, I’d recommend reaching out to our support team and sharing your Storyline file along with details on how the audio delay is presenting on your end. That will help our engineers take a closer look at your setup and investigate further.

We’re continuing to track this, and seeing additional examples like yours really helps move the investigation forward.