Forum Discussion
Audio Delay When Published But Not When Previewed
I have a slide with audio that should begin playing when the timeline on the slide begins. When I preview the slide, it works as it should. When I publish the course, the audio is delayed by 10-15 s...
Hi,
I read through the thread hoping for a simple resolution. Is there one?
Hi TinaDenmark-558,
That’s a fair question.
At the moment, there isn’t a simple or consistent resolution for this behavior. Since this is a known issue, what’s most helpful is understanding how it’s specifically showing up in your project.
If you’re open to it, I’d recommend reaching out to our support team and sharing your Storyline file along with details on how the audio delay is presenting on your end. That will help our engineers take a closer look at your setup and investigate further.
We’re continuing to track this, and seeing additional examples like yours really helps move the investigation forward.