Forum Discussion
Audio Delay When Published But Not When Previewed
I have a slide with audio that should begin playing when the timeline on the slide begins. When I preview the slide, it works as it should. When I publish the course, the audio is delayed by 10-15 s...
Hi Ed,
most of our affected laptops have 32 GB of RAM, so I don't think the amount of memory is a major factor. What other hardware differences are there? What about audio chips and their drivers?
Hi Christoph,
I will confirm the hardware differences next week. If I remember correctly the old devices have 6 cores/12 threads and the new one is an i5 (something like 6P+8E with a total of 20 threads). I will get back as soon as I have the data, probably next Wednesday