Forum Discussion
Audio Delay When Published But Not When Previewed
I have a slide with audio that should begin playing when the timeline on the slide begins. When I preview the slide, it works as it should. When I publish the course, the audio is delayed by 10-15 seconds.
I tried creating a new slide, duplicating the original one, re-recording the audio. Same issue. It works in preview mode, but not publish mode. The course has been uploaded to our LMS and the delayed audio issue still exists.
Help! Please.
39 Replies
Hi Julie!
Sorry to hear about the delayed audio playback when viewing a Storyline course on an LMS!
I see that you've also opened a support case and connected with my teammate, Georvy. Great idea! It looks Georvy replied to your e-mail sharing some insight into this behavior.
If you have any more questions, feel free to follow up with him through your case!
