Forum Discussion
Audio doesn't play (sometimes)
I have a course with audio. Has been playing fine during preview and then when I publish it sometimes the audio plays and sometimes it doesn't.
Have checked all my sound / volume elements and a...
Hi Ashley, I know this is a very old post, however, I am having a similar problem with my audio files(wav) playing sometimes when the project is published for LMS ( Moodle). While previewing on my local machine the files play quite fine. HELP. what am I not doing?. The zip file is just about 25meg but it loads slowly on the LMS. Whats an optimum file size recommended for better playback?
Hey Judith!
Sorry you're running into that-- I'm happy to help.
I have a few questions to start with here:
- Just to verify- are you finding that your audio sometimes doesn't play while viewing your course in Moodle? If so, are there specific problematic slides or does it seem random?
- What version of Storyline are you running, and are you on the latest update for your version?
- Can you share your .story file here so I can do some testing with it? You can add it as an attachment to a comment.
Let me know and we'll go from there!
