Audio doesn't play (sometimes)

Hi Kate,

The latest updates of Storyline 360 included the play button to resolve the issues presented by Chrome's changes to autoplay behavior. The reason we added a play button is so that Chrome recognizes a "user interaction" and understands that they'd want the media to autoplay as designed. Unfortunately, there isn't a way around the changes implemented by Chrome, and if you publish without using that latest update the audio may not play at all for learners. 

A few folks have looked at adding media later in the course, and ensuring that the user would interact with the slide content (clicking, entering text, etc.) before reaching the media - but that's not a guaranteed method due to some intricacies of the Chrome autoplay policies. 

As individuals interact with more and more of your content on a particular site, Chrome will start to play media automatically so you may see less of that play button.