Forum Discussion
Audio doesn't play (sometimes)
I have a course with audio. Has been playing fine during preview and then when I publish it sometimes the audio plays and sometimes it doesn't.
Have checked all my sound / volume elements and a...
Hi Team! We´re having the same issue, could we share the file privatly so you can help us solve this? Thanks!
Hi there, Carolina!
Absolutely! In fact, I see you're already working with Ji Yun in a private case to see if we can isolate the cause of the audio issue.
Reaching out to our Support team is always an excellent idea, as they're around 24/7 💡