Forum Discussion
BettyPoquez
5 years agoCommunity Member
Audio drops in Google Chrome
I've published a Storyline 360 course to Review 360 and our LMS (Cornerstone) and when I use Google Chrome to open the course in either platforms, the audio stops abruptly in 2 specific areas of the...
LaurenConnelly
4 years agoStaff
Hello Jill!
I can see how this would be frustrating! We're happy to help find the culprit.
Our Support Engineers are fit for troubleshooting these types of snags. With your permission, we'd like to take a look at your project file to investigate what's happening. We'll delete it after troubleshooting. You can upload it privately here: Support Upload Link
When you upload the file, we'll receive a notification. After reviewing the file, we'll get back to you as quickly as possible.