Forum Discussion
Audio duplication in Rise 360 / storyline block
In Review 360, an imbedded storyline block, short video with audio - works perfectly, video with audio starts when user clicks play icon.
After it is published to our learning management system (cornerstone), the video and audio starts to play immediately, and then a 2nd audio starts- without the user doing anything, no clicking on play. Even after pausing the video, one audio file continues to play.
Hi Lori!
Thanks for letting us know what's going on, and we're seeing the same problem. I'll let our team know how this is affecting you, and we'll send you an update if we make any changes that will help.
In the meantime, if it makes sense, you can try one of these workarounds to prevent the Storyline blocks from playing simultaneously:
- Add a continue block before each Storyline block, or
- Add a slide without audio to the beginning of the Storyline block content.
Let me know if that helps!
