Forum Discussion
Audio Editor Not Playing
My audio editor abruptly stopped playing audio. When pressing the play button, the marker doesn't move forward at all. It's happening across all Storyline files I've opened and re-loading the audio ...
Hi Robin,
I'm sorry to hear that you are experiencing this issue when trying to edit an audio file! Windows 11 is supported as noted, here, but I'd like to ask you a few clarifying questions to help me troubleshoot.
- Are you working from your local hard drive?
- Is this happening with a specific audio file? If you use the record microphone feature, are you still unable to edit that recording?
One thing you can try is to repair Storyline. This often fixes any unexpected behavior.
If you feeling comfortable sharing your project with us, we'll be happy to investigate further! You can upload your file here, or privately through a support case. We will delete it from our systems once troubleshooting is complete.
