Forum Discussion
RobinOldfield
3 years agoCommunity Member
Audio Editor Not Playing
My audio editor abruptly stopped playing audio. When pressing the play button, the marker doesn't move forward at all. It's happening across all Storyline files I've opened and re-loading the audio ...
RobinOldfield
3 years agoCommunity Member
Hi Kelly,
Thanks so much for the response! I am working from a local hard drive, and this is happening across all audio files and all Storyline projects. Using the record microphone feature produces the same result. I uninstalled/reinstalled Storyline with no luck.
In all cases, I can use all the features of the editor, but the audio will not play in the editor, making it difficult to identify the precise segments I need to edit.
I will submit a support case and also check with our internal help desk in case there was a possible audio drive issue related to the W11 upgrade.
Thanks again!