Forum Discussion
Audio error: file not recognized
I'm trying to upload an M4A file in Rise 360 and am getting an error that the file type isn't recognized. The file is well under the 5 GB size limit, is stored on my desktop, and the file name has n...
Hi Mark,
I'm sorry you're having an issue with uploading your M4a files into your Rise course! I have opened up a support case on your behalf. You can expect to hear from our support engineers soon to help you with this issue.
Thanks for reaching out!
