Forum Discussion
EricMatas
7 years agoCommunity Member
Audio files cut out - before publishing AND after - Storyline 3
For a few months now, I see an audio issue -- randomly -- where audio just cuts out somewhere random during the play back.
This happens in Storyline when I play the slide. Then, after publishing, ...
MariaCS
4 years agoStaff
Hi, Rebecca.
I'm sorry you're also experiencing audio issues in Storyline! Since this discussion is from two years ago, let me ask you a few questions to help troubleshoot:
- Are you also using Storyline 3? If so, which version do you currently have?
- Is the audio problem the same as described above (audio cuts off every few seconds), or is it slightly different?
- Does it happen only when the file is published or in preview as well?
- Are you working from a local hard drive? We don't recommend working with files on a network drive.