Forum Discussion

DouglasOpicka's avatar
DouglasOpicka
Community Member
6 years ago

Audio in Rise overlaps

I have created several Rise courses.  In several of them, when I click to play the audio, it plays multiple audio files at the same time.  I cannot figure out what is happening.  It only happens on ...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi Douglas! That definitely doesn't sound right, so I'm glad you reached out! Can you tell me more about when you noticed this issue?

  • Does this only happen after the course is published?
  • If so, where did you host the published output file for testing?
  • What web browser were you using when you ran into this problem?
  • Would you be willing to send us the course Share link so we can test it from our side? If that works for you, you can open a case here.
  • DouglasOpicka's avatar
    DouglasOpicka
    Community Member
    6 years ago

    It happens both when editing the course and after it is published.

    It seems to only be happening in the timeline block.

    It doesn't happen with every audio in the timeline. I can't figure this
    out.

    I have removed the audio, and uploaded the file again and then it happens
    again.

    Doug Opicka
    Partner/CFO
    Plaid, LLC
    Email: doug@BeingPlaid.com
    http://www.beingPlaid.com