Forum Discussion
DouglasOpicka
6 years agoCommunity Member
Audio in Rise overlaps
I have created several Rise courses. In several of them, when I click to play the audio, it plays multiple audio files at the same time. I cannot figure out what is happening. It only happens on ...
SusanSchleef
5 years agoCommunity Member
We are having a problem with this double audio as well, but we are not using a timeline block. We created a series of lightbox slides in Storyline, each of them autoplaying a short video when the learner clicks on the related icon. We saved the whole thing as a Storyline block to insert into Rise. Interestingly, we have so far only seen the problem when playing the course (in our LMS test site) on a Mac using Safari browser. Nobody who was testing on a PC reported this problem.
If it would be helpful for anyone at Articulate to access our course, let me know. Meanwhile we'll be trying to figure out some kind of work around.
Related Content
- 3 months ago
- 10 months ago
- 2 months ago
- 11 months ago