Forum Discussion

MarcosDutra's avatar
MarcosDutra
Community Member
7 years ago

Audio is corrupted after editing text-to-speech

Every time I try to edit something in the text-to-speech text box (after first generation of the audio), I get corrupted audio, with something like a weird echo. The solution is to delete the whole ...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
4 years ago

Hi, Carol and Angela (welcome to E-Learning Heroes too, Angela 😊)!

Thanks for reaching out and sharing what you are experiencing. I do not see where any of the folks above sent this to our team to take a look.

I'd like you to share your project file privately with our support engineers to investigate what's happening with your permission. Please share the steps to replicate the issue as well. It will be deleted when troubleshooting is complete.

AngelaEricksen's avatar
AngelaEricksen
Community Member
4 years ago

Good Morning,

Attached is another example of the garbled text to speech that just happened to me this morning, while working on the file. I had edited the text to speech 4-5 times changing sentences and correcting the CC. Then the CC refused to open and I kept receiving a message that it couldn’t open. I saved, went into another slide and then went back to slide 1.4. CC still would work. Closed file and Articulate. Re-opened and CC’s worked so I finished my work. Went to preview slide 1.4 and heard garbled text to speech.

Regards,
Angela Ericksen
ISH Training Program Manager