Forum Discussion
Audio is not publishing from Storyline 360
I am currently having problems with my audio not publishing in Storyline 360. I have published the file multiple ways; Review, CD and for the LMS. However, the audio does play in preview mode. I hav...
Hello, HY.
Thank you for reaching out!
Let me ask you a few questions to help you troubleshoot the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Is this happening with one specific .story file or every time you add audio to a project in Storyline?
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, or if it's specific to a file, I'd recommend opening a support case with our engineers.
Let me know if this works!