Forum Discussion
Audio is not working in Preview mode or when published after upgrading to v3.40.22208.0
Audio is not working when I preview mode or publish a course. If I try to export the audio from Articulate to my desktop, the file is corrupt. I have noticed that when I launch Articulate Storyline,...
My IT department is requesting the file hashes for the lame files (lame.exe and lame_enc.dll I assume). Can you provide those hashes here? Here is the message from IT:
"The thread points to the problems with Storyline's latest version and an update to the lame.exe. We need to know what are the new filehashes involved so we can do further review. Can you request Articulate to provide us the hashes that need to be whitelisted?"
Hi Dan,
Thank you for reaching out! I am sorry that you are running into this roadblock. I would like our Support Engineers to help take a closer look, so I have opened a Support Case for you.
Please be on the lookout for an email from Articulate Support!