Forum Discussion
Audio issue on mobile bluetooth
Hi all,
we are developping courses that contains audio and our audience complete those courses on their mobile phone. When inserting an audio (wav or mp3), it plays ok on the phone speaker, but if...
So sorry to hear of this sound issue – I'd be happy to further investigate this for you, Sébastien!
A few questions for you:
- Is this sound issue project-specific? If you create a new, test course and insert an .mp3/.wav file – does the audio play on your bluetooth headphones? If this behavior is happening on one or more specific Storyline files – are you able to share one of those project files with us here, so that we can take a closer look? Feel free to share it privately here.
- Can I confirm what version of Storyline you're using?
- What browser(s) are your learners experiencing the no sound issue on?
I'll be standing by!
