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SteveM21's avatar
SteveM21
Community Member
8 months ago
Solved

Audio issues

Hello, The latest Storyline update appears to have caused a new issue with audio. I'm finding that when I have multiple audio files on a slide, and I use the seek bar, all the audio plays at the sam...
Audio
BUG
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    2 months ago

    Hi MateuszSzuter-e,

    Thanks for reaching out!

    You can always swap out a voice in your voice library with another one in case you've hit the 10-voice limit and want to use a different voice. Doing so won't affect any existing audio in your course. You can also switch back to a previously removed voice anytime!

VictorienRami-5's avatar
VictorienRami-5
Community Member
8 months ago

Same here. It is very annoying. Please fix it>

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I'm finding that when I have multiple audio files on a slide, and I use the seek bar, all the audio plays at the sam...","body@stringLength":"334","rawBody":"

Hello,

The latest Storyline update appears to have caused a new issue with audio. I'm finding that when I have multiple audio files on a slide, and I use the seek bar, all the audio plays at the same time in an ear-splitting, hellish cacophony.

A fix for this would be greatly appreciated.

Thanks,

Steve

","kudosSumWeight":4,"postTime":"2024-08-28T07:41:26.125-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Audio","text":"Audio","time":"2013-12-10T23:00:00.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:BUG","text":"BUG","time":"2024-08-28T07:29:46.101-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1197014_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":713},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hello,

The latest Storyline update appears to have caused a new issue with audio. I'm finding that when I have multiple audio files on a slide, and I use the seek bar, all the audio plays at the same time in an ear-splitting, hellish cacophony.

A fix for this would be greatly appreciated.

Thanks,

Steve

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Same here. It is very annoying. Please fix it>

","body@stringLength":"56","rawBody":"

Same here. It is very annoying. Please fix it>

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Hello everyone, 

Thank you so much for your patience! We've just released 3.91.33139.0, which fixes the issue discussed in this thread.Here's how to update Storyline 360 to the latest version

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