Forum Discussion
mickkless
2 years agoCommunity Member
Audio lost after publishing
After successfully publishing 6 powerpoint files with Presenter 360, all containing audio as a 6-lesson course, I have found that audio is now missing from a couple of the powerpoint files (not the ...
mickkless
2 years agoCommunity Member
Thanks, Ron. But that was not the case at all. Nothing moved. In researching the issue here, it appears as though there were similar issues 10 years ago. After publishing to LMS, the audio is sometimes disassociated from the ppt file for some bizarre reason. I submitted the case to Support to see what they can come up with. I have to spend the entire day today re-recording 1 lesson since it's about 10 hours of narration.
- RonPrice2 years agoPartner
Submitting a case was definitely the right move. Good luck