Forum Discussion
Audio not playing on Mac, Safari version 12.0.3
I've built a course in 360 utilizing mostly video. The first interactive slide that has audio on the timeline does not play on Mac, Safari version 12.0.3. There are a few more audio clips that pla...
Hello all, we have encountered this issue, and believe we have a fix.
In Safari... please go to:
"Develop"
"Experimental Features"
then UNCHECK "GPU Process: Media"
then try restarting safari and see if it works. If that does not work, then restart your computer and see if that works.
To the best of my knowledge this is only happening on Safari 15.0 or higher and only on Mac OS 10.15.7. This specific combo.
If anyone finds this is happening outside of these parameters or that the browser "fix:" above doesn't work for them, then I'm sorry this didn't help. I presume that it will.
We appreciate you returning to this discussion to share what worked for you! I know this is going to be so beneficial for others.
