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ShavannaCaruso's avatar
ShavannaCaruso
Community Member
2 years ago

Audio not restarting after layer is visited

I set up the course for the learner to choose if they want narration or not. I am working on the narration portion and have the variables set up and all of that is good to go. I have some markers that I need to have narrated, so I created a couple of layers so that when the learner hovers over the marker, it plays the audio. The problem is that when I revisit the marker, the audio plays from where it's at. I want it to restart. I have the layer properties set so that the audio starts at the beginning and that it resets when the learner revisits (see the attachment), but the audio still keeps playing from where it was at. Is it because I'm using a marker? Or what am I doing wrong. Any suggestions would be greatly appreciated. 

  • Hi Shavanna,

    I'm sorry you're having an issue with your audio not restarting! I have opened a support case on your behalf. You should hear from our support engineers soon to help you with your file.

    Thanks for reaching out!