Forum Discussion
Audio not working during Preview
Audio won't play when previewing content? Its making it really difficult to time the animation of objects. The audio on my system is fine and this feature was working until this morning (I finished...
Hi Haneen!
Sorry to hear you are also experiencing this snag with audio not playing when previewing a Storyline 360 course. I'd be happy to help!
I just had some clarifying questions first. Before turning down the Audio Compression, had you implemented any of the other solutions offered earlier in the discussion? Such as:
- Performing a repair of your Storyline 360 application?
- Reconfigure the speaker settings for audio output on your computer?
Thanks for reaching out and sharing a workaround you found success with! I'm sure other users discovering this thread will find the information very useful!
Hello Steven, thank you for your reply.
And I am sorry for being late in responding.
Yes, I have tried them both before changing the audio compression.