Forum Discussion
LloydWilson
7 years agoCommunity Member
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
KennethMinnich
7 years agoCommunity Member
Hi all.
I ran into this issue earlier (or a similar issue) and wanted to share that updating to the latest version of SL fixed the problem. In my case, it was because the latest version of Chrome (v66) blocks any auto-playing audio from pop-ups (and most times, our courses launch from the LMS in a separate window). The latest SL patch puts a play button at the beginning of the e-learning so that the learner interacts with the content before it begins, so chrome doesn't block it thinking it's auto-playing sound from a pop-up.
Hope this helps!