Forum Discussion
LloydWilson
7 years agoCommunity Member
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
parameswariP-af
7 years agoCommunity Member
I am using Articulate storyline2. In the published HTML5 output audio is working fine with IE and Chrome with Windows7. But in Windows 10 using IE audio is working fine, but in Chrome audio is not working.
Could you pls suggest possible solutions.
- AshleyT-Pollard7 years agoStaff
Hi Parameswari,
Do you know what version of Chrome you're using? Also, when you mention the audio is not working do you just not hear it playing back at all? Depending on your version of Chrome in each environment it could be the changes they implemented (and have slightly rolled back) detailed here. You'll want to update to the latest Storyline 2 Update and republish your Storyline content.
Let me know if you need anything else!