Forum Discussion
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
Hi Tim,
I wanted to share our current documentation on the way audio is handled.
Are you running into a different behavior than what is outlined there?
If you're on the latest update, your learners should see a play button if there is audio on the first slide.
If you're experiencing something different, then with your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.