Forum Discussion
LloydWilson
7 years agoCommunity Member
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
LisaAnderson-f5
6 years agoCommunity Member
When I was having this issue, and reached out to the forum, I was led to this article to help with the issue until it's fixed:
https://articulate.com/support/article/articulate-updater-release-notes-and-instructions
It's truly bothersome to have t run this update after each publish and before uploading to a web server, but it seem to help with both Chrome and IE, from my experience.
Half dozen to the other...however that saying goes...it's either run the updater, or insert your starting slide with a play button. Not ideal, I know, but either is what I've had to do, until it's fixed.
Cheers,
Lisa