Forum Discussion
Audio on mobile
I see lots of half finished threads on this topic, that always end with "This discussion is closed" right before we get the punch line. Anyway, so here's another one:
My course will contain a lot of audio and will be intended to be used on mobile devices almost exclusively. (These will probably be phones most often, not iPads.) I've tested the app on my PC and on my iPad, the audio comes through fine, but on the iPhone, there is no audio at all. All audio files are mp3. If I need to use wavs I can do that, but I'm just worried about cellular download speeds because the course will be used outdoors.
How can I get audio on my iPhone?
Hi Jim,
I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.
Thanks for reaching out!
try downgrade to Storyline 3.71 (Dezember 2022)
there was a big change in playing audio with version 3.72
(because of the new course playback speed and the preload audio function)
