Forum Discussion
OnboardingTeam
4 months agoCommunity Member
Audio on Slide Master Layer Won't Play on All Slides
I have added audio to a layer in a custom Master Slide. The audio plays on the first Master Slide but it doesn't play on any other slide with the same layout. Why is this happening and is there any...
StevenBenassi
3 months agoStaff
Sorry to hear you've run into this setback!
Testing the behavior on my end, in the current version of Storyline 360, I was unable to replicate the same issue. After adding an audio file to my Master Slide, and applying the layout to subsequent slides, the audio played as expected. If you've confirmed that you are working locally, and repairing your Storyline installation doesn't fix the issue, do you mind sharing the .story file for testing on our end?
Feel free to upload a copy here in the discussion or privately through a support case.