Forum Discussion
DellaGerometta1
10 years agoCommunity Member
Audio Plays in Audio Editor, but cuts out in Preview and after Publishing
Hello,
A coworker recorded audio for all slides in a Storyline project. The audio plays fine in the audio editor, but on almost every slide, it cuts off after a few seconds. There are no trigger...
AshleyT-Pollard
8 years agoStaff
Hi Sandy,
I took a look at Norma's case since you had a similar issue, and it seems that repairing Storyline and confirming her files followed our best practices here resolved the problem she'd run into. Here are the steps to repair Storyline 2.
If you are still having difficulty after going through those, let me know! We'll want to see one of your .story files and know a bit more about your publishing process. So you're welcome to share that here in ELH or upload to our Support Engineers here.
- NormaKaplan8 years agoCommunity Member
Ashley - those sites you highlighted - I went there and it said "Article Not Found."
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