Forum Discussion

DylanCohan's avatar
DylanCohan
Community Member
4 years ago

Audio Recorder Works but Audio in Screen Recording Doesn't

Hi All,  I am attempting to record my screen in Storyline with audio. The screen records fine, but no audio is recorded. When I open the screen recorder, the mic shows no activity as if it is not ...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hello Elena!

We are happy to help figure this snag out with you! It sounds like this has only been happening recently, and before you could hear audio from a recorded video. Have you tried recording audio in a new project? If so, does the audio work in a new project?

Also, are you using headphones or your computer audio? Have you tried switching the audio to see if that makes a difference?

  • ElenaShilo's avatar
    ElenaShilo
    Community Member
    4 years ago

    Hello!

    Thanks for your reply.

    I tried recording audio in old project and in a new project аlso.

    I am using headphones In my computer audio.

    I did same video last time 7 june 2021, its was with sound (file- IspUKR

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