Forum Discussion
Audio segments overlap during playback
I have prepared a training course in which many slides have 3-10 audio segments arranged one after the other in the timeline. The customer now tells me that there are frequent one-second audio overl...
Sorry to bring this up again, but could staff members in here please further escalate support case #00851779? It's been a week since we last heard from support despite several requests. And over a month since we've brought up this critical Storyline bug. During this time, not a single solution was proposed to us that would have brought us any closer to solving the problem. This is extremely frustrating!
Hi Christoph,
Thanks so much for following up on this and I apologize for any inconvenience. I checked your case, #00851779, and see my teammate has requested a web conference to continue troubleshooting. You can reply directly in your case to quickly get that meeting arranged. Thanks again for your cooperation while we work through this!
