Forum Discussion
Audio stops playing
I have a storyline file with an audio track that stops playing at about 66 seconds in when the file is published. The audio itself is fine, but when I preview the slide there is a "glitchy" sound at...
Thank you so much for looking into this. I tried renaming the file and publishing, but the had same problem. I tried making a new project and importing the slides from a version that worked previously, and still had the problem.
There is an odd sound on replay / preview within Storyline that I cannot find the source of, since it's not in the actual audio. This strange sound occurs at the same point the sound drops out in the published file.
Hi Robin,
I'm having the same difficulty. I have this glitch when publishing my project. I had a video with an audio track on my timeline. I thought it was the combination of my video with the audio, so I removed the video and I still have the same problem with the audio. Have you solved your problem? Any suggestions? I appreciate any help that you can provide. Thank you
Hello Lisbeth,
I'm sorry to hear that you ran into this behavior and I'll be happy to help troubleshoot!If the behavior can be observed regardless of which project or audio file is accessed, try repairing your Storyline 360 installation to see if this helps address the behavior.
If the problem is specific to the file you're working on, please share a copy of your project file here or privately by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!
