Forum Discussion
Audio will not play in Storyline360 - not any way, even in preview
I have the same issue now, after running the latest update.
My course now randomly cuts out voiceover, or starts the voiceover a second or two late, or starting in the wrong place.
This is a course I have been working on for 6 months, and that's been through many QA checks.
Really rather annoyed.
I un-installed and re-installed twice, and then it was fixed. I hope your resolves as well!
Clare Hall
Instructional Designer | Retail Learning and Development
Harbor Freight Tools
Remote: Lubbock, TX
Cell: 818.462.7582
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Thanks for sharing that things are working as expected now on your end, Clare! Great news!
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Hi Rob,
I'm sorry to hear you've run into this snag. Happy to help!
- Have you tried a repair of Storyline 360, as my colleague Joe recommended earlier in this thread? Do you notice any change?
- If you import your existing course into a brand new .story file, do you experience the same cutting out and delay in voice-over audio?
We'd be happy to discuss this with you further in this thread or privately in a support case.
Looking forward to hearing from you!
