Forum Discussion

KathrynWesterfi's avatar
KathrynWesterfi
Community Member
12 years ago

Audio won't load

I have a course into which I inserted audio for each slide as a .wav. It worked just fine initially and I have been going through slide by slide to sync up my audio with animation etc. Today my audi...
storyline 360
DanielPowers-e5's avatar
DanielPowers-e5
Community Member
8 years ago

I'm having this audio issue too, with SL360. I recorded directly into Storyline, saved to my C drive, now some of the audio files won't load in the project. Later slides have working audio, but the first 10-15 slides just say "Loading Audio"... Trying not to freak out :/

Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hey Daniel.  No freaking out - we're happy to help!!  It sounds like this behavior is happening in Preview.  Can you click on the audio and open the audio editor?  Does the audio play back there?  Do you see "loading audio" in the timeline?

Also, try importing one of those slides into a new Storyline file to see if the audio behaves differently there.  If so, bring all of the slides into a new file.

I'm happy to have a look at your .story file if you'd like to attach it here for privately for me.