Forum Discussion

MichaelMilroy-3's avatar
MichaelMilroy-3
Community Member
7 years ago

Audio/Animation Out of Sync When Published (Storyline 360)

I haven't found a discussion on this yet so I'm posting. Need a solution incredibly fast. I've been using Articulate Storyline 360 for years and have never had this problem until the last couple d...
storyline 360
RenGomez's avatar
RenGomez
Staff
6 years ago

Hi Nicholas,

I'm sorry to hear you're running into this issue as well. There could be several reasons why your audio is not syncing with the animation, though you mentioned your scenario is quite similar to that of the author. 

If you're experiencing this in your LMS, you may want to try testing the file in a different environment, such as SCORM Cloud, to see if the issue is LMS specific.

Our support team can also help with this, as well as take a closer look at your file to nail down the culprit. Feel free to share your file here!

  • NicholasJohn449's avatar
    NicholasJohn449
    Community Member
    6 years ago

    Greetings,

    Here is a copy of the file I am working on.

    Respectfully,

    Nicholas Johnson
    Training Analyst
    Operations Technical Training
    RJ Reynolds Tobacco Co.
    Work: (336) 741-0887

    [A picture containing object, clock Description automatically generated]

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