Forum Discussion

ReynaMunves-2a0's avatar
ReynaMunves-2a0
Community Member
5 years ago

Audio/video stop playing in published file but seekbar continues

Hello, I wrapped a video (mp4) in a SL360 file. The SL preview works fine. However, the published version stops (video and audio) 3/4 of the way through, yet the seekbar keeps moving forward. I cl...
storyline 360
JosephStehman's avatar
JosephStehman
Community Member
5 years ago

Hello! 

I am experiencing something very similar. However, my video/audio is pausing about a 1/3 of the way through. Like Reyna's my seekbar continues to progress. 

I have tried creating a new slide, deleting and uploading the video, changed the triggers, and nothing seems to fix or improve it. 

Again, like Reyna, my video only does then when publishing either to LMS or to Review. The mp4 video file alone plays without issue. Also, when I preview the slide within Storyline, I don't have any issues with the video playing through to the end. 

Thanks for any help that you can provide. 

Joseph