Forum Discussion
Audio/video stop playing in published file but seekbar continues
Hello,
I wrapped a video (mp4) in a SL360 file. The SL preview works fine. However, the published version stops (video and audio) 3/4 of the way through, yet the seekbar keeps moving forward. I cl...
I have the same issue. I'm working on a course with several videos and one of them stops partway through. The playbar continues. Is there a resolution?
Hi Kelley!
Sorry to hear you've also run into this setback!
It would be helpful to have a closer look at your .story file and test the behavior on our end. Do you mind sharing a copy here in the discussion or privately through a support case?
We'll delete it from our system as soon as troubleshooting is complete!