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Solved
Author info missing in Rise360 course
For some reason my author name/picture is missing in my rise360 course - published via quick share. It gives unknown user
Why is this happening? How can I fix it?
Thanks for the update, CherylKent!
I’m glad to hear that toggling the course author off and on did the trick. That refresh can help realign the metadata after publishing.
If anything feels off again, feel free to share the link, and we can take another look.
Hi Eric,
I think I have fixed it. I hid the course author, then published. Then went back to add the course author and republished and it seemed to pick it up OK.
Thanks for the update, CherylKent!
I’m glad to hear that toggling the course author off and on did the trick. That refresh can help realign the metadata after publishing.
If anything feels off again, feel free to share the link, and we can take another look.