Forum Discussion
Auto muted
I am using Storyline 360 and after months of working on this course I hit an error for the first time today. When I published the course the external videos have the audio muted. The video plays but...
Hello Corinne and welcome to E-Learning Heroes 😊
Thanks for reaching out and sharing that you're experiencing a similar issue. I was able to take a look at the support case that Valesa worked on with our team.
Keep in mind, this was reported well over a year ago and what they were experiencing was due to a Chrome change that we documented here.
Learners using Chrome 66+ will see a play button when they launch or resume a course with a video on the first slide. Clicking the play button starts the course and allows the video to play. Videos on other slides should autoplay as expected (unless your slides are set to advance automatically without user interaction).
Does this fit what you are seeing as well?
