Forum Discussion
Auto muted
I am using Storyline 360 and after months of working on this course I hit an error for the first time today. When I published the course the external videos have the audio muted. The video plays but...
I am also having the same issue with embedded videos. We are hosting our videos on Wistia. They always start muted in Storyline. If the video is uploaded into storyline it plays the audio just fine. The hosted site plays the audio just fine as well.
Hi Sylvia,
Have you tried adding Youtube videos to your course to see if they will be automatically muted as well?
This test will help isolate if the issue is only happening to videos hosted in Wistia. Additionally, if you'd be willing to share a copy of your project file here or in private by opening a support case, we'll be glad to take a closer look at what's happening for you.
