Forum Discussion
Bacground audio levels
It's a great feature that you can set the volume level when audio VO is playing, but if I have just a looping MP4 playing without any audio on the slide nor in the video, the background audio volume...
Hello Jean-Guy,
Happy to help!
I'd like to ask a few questions to help clarify your experience:
- Would you mind sharing more details regarding how the audio-less MP4 on your slide affects the background audio volume? Is its presence causing the volume levels to change erratically in any way?
- Is adding a video on the slide causing the background audio volume to decrease or vice versa?
- Does removing or replacing the video with a different video allow the background audio to play correctly?
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
