SineadCarey-7cfCommunity Member2 years agoBackground audio won't play from SToryline to RISE360Hi, I have background audio on my storyline file. the background audio works in the preview mode. however, when i insert this into RISE, there's no background audio? accessible controls are enabled.
hazelBStaff2 years agoHi there Sinead! So sorry to hear that the background audio in your Storyline file isn't working when added in Rise. Please open a case with us here and share your Storyline file so that one of our technical support engineers can investigate.
hazelBStaff2 years agoHi there Sinead! So sorry to hear that the background audio in your Storyline file isn't working when added in Rise. Please open a case with us here and share your Storyline file so that one of our technical support engineers can investigate.
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