Forum Discussion

CherylKent's avatar
CherylKent
Community Member
4 days ago

Author info missing in Rise360 course

For some reason my author name/picture is missing in my rise360 course - published via quick share. It gives unknown user

Why is this happening? How can I fix it?

Articulate 360
rise 360

2 Replies

  • Chris-Hurst's avatar
    Chris-Hurst
    Community Member
    4 days ago

    Looks like something is messed up with your account credentials. Go into:
    Articulate 360 Dashboard > click on profile image in top-right > Account > Your Profile and check your details in there.

  • CherylKent's avatar
    CherylKent
    Community Member
    3 days ago

    Thanks. My name and photo are in my profile and look OK. I have already done a couple of rise360 courses and it shows OK on them. But not on this course - looks ok in development though just not when I publish it. Don't know why it has suddenly stopped working.