Background color in pre-built variable text fields

Hi Ted,

Great question! I understand you are seeing a white rectangle behind the text field when using variables. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

• Which version of Storyline are you using?
• Is this happening with more than one file or is this the only one?
• Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
• When are you seeing the rectangle? During editing? After publishing?

Also, would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot the issue?

Thanks for reaching out and I look forward to your response!