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EulalieLEFEV330's avatar
EulalieLEFEV330
Community Member
2 years ago

Background color issue when integrate Storyline in Rise

Hi,  I'm facing a background color issue while adding storyline in Rise. Rencently there is a black frame showed up and it doesn't exist before (see in image attached).  I already changed featur...
Rise 360
GrenForonda's avatar
GrenForonda
Staff
2 years ago

Hi Siyuan!

Thanks for reaching out!

If you aren't using the Menu & Controls for your Storyline project, you can turn this off in the Player Properties, which should help remove the black background when inserted as a Storyline block in Rise.

Let us know if you still see the black background, and we'll look into this further.

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