Forum Discussion

AmalPrasad-ebc0's avatar
AmalPrasad-ebc0
Community Member
3 years ago
Solved

Background Music keep playing.

When I pause the player, the music just keeps playing, is there any trick to pause the background music in sync with the course material.

34 Replies

  • KarenPolik's avatar
    KarenPolik
    Community Member

    +1 for the feature request to pause background audio when the player is paused. Without this functionality, I cannot use the background audio feature (and I'd really like to!) 
    Also, the ability to fade the music out on the last slide. 
    Thanks!

  • officeape's avatar
    officeape
    Community Member

    Another +1 here.

    This is the #1 reason we're not using background audio right now. Our issue is that when users pause the slide and the background audio keeps playing, they think the course may still be playing. Rather than deal with any inquiries about this, we just don't use the feature. This is unfortunate, because it's a great feature I'd love to use. 

  • I'm going to add another +1 on this, it's honestly ridiculous that such basic functionality doesn't exist. When a user presses pause, they expect the course to pause, so why would background music as the only element keep playing? Like mentioned before by other users this is a number one blocker for us in using this feature, driving us to instead do videos with other software tools than Articulate. It's literally driving away your paying customers for what should be a super simple feature to implement!