Forum Discussion
Backspacing in Rise
Thanks for your sharing this video screencast, Jonathan.
I understand this happens when editing your Rise course in Google Chrome only. I tested the backspace key in Google Chrome (updated to the latest version) but couldn't replicate your reported behavior. Here's a quick animation:
To troubleshoot further, can you try clearing Google Chrome's cache, then try again?
Does the same issue occur when editing your Rise course in Incognito Mode in Google Chrome?
Let me know how it goes.
Hi Gren,
Have tried using Edge and getting the same issue. It doesn't matter if normal or incognito mode.
Clearing cache resolves it for a short period of time (less than 10 minutes) and then it goes back to the same behaviour.
Thanks
Jonathan
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Hi Jonathan!
Thanks for the update, and sorry to hear the issue persists despite using Incognito mode and clearing the cache.
We'll need to investigate this issue closely, so I've opened a support case on your behalf and shared these details. Our support team will reach out shortly to troubleshoot this issue with you.
If you need anything else, please don't hesitate to let us know.
